Support

MeowCoach Support

This is the public support destination for MeowCoach. It sits beneath the app page so the overall structure remains Apps -> MeowCoach -> Support.

Contact

How to reach the team

Email support@fungowong.com and include the issue summary, device model, iOS version, screenshots, and the steps that led to the problem whenever possible.

The first release should aim for a reply within 2 business days. If a production incident affects many users, use this page as the canonical location for updates until a dedicated status workflow is added.

FAQ

Helpful details for users and App Store reviewers.

What can users contact support about?

Users can reach out about onboarding, account access, billing questions, bug reports, feature guidance, or anything blocking normal use of MeowCoach.

What details help the team respond faster?

A useful support request includes the device model, iOS version, screenshots, and the exact steps that triggered the issue.

What support mailbox is currently listed?

This release still uses support@fungowong.com as a placeholder and it should be replaced with the real operational mailbox before release.

Why is support under fungowong.com?

Keeping support under the main company domain creates a consistent public destination that can be referenced from the app and from App Store Connect.